COVID-19 Patient Protocol

PLEASE READ BEFORE ENTERING OFFICE

Dear Patients,

Everyone at Falmouth Family Dentistry hopes that you have stayed safe during the COVID-19 Pandemic. We have missed seeing all of you and providing your dental care. We have been following the guidelines set forth by the American Dental Association, the Massachusetts Dental Association and Governor Baker. We will continue to see emergency patients during the week. All elective dentistry and dental hygiene has been classified as Phase 2 at this time.  We are expecting Phase 2 to begin in 3 weeks allowing us to open June 15, 2020 for all routine dental care including hygiene appointments.

We have taken the following measures to protect our staff and our patients:

• We will be installing UV/HEPA air purification units in the office. These are designed to trap particulate matter as small as 2.5 microns, which include: bacteria, viruses, tobacco smoke and droplet nuclei (emitted from sneezing) and killing up to 99.7% of microbials.
• "High touch" areas such as door handles and countertops,computers, bathrooms and pens are wiped down multiple times daily. Hand sanitizers are available in the lobby and within the dental office.
• Glass barriers will be in place at our reception desk and the front desk staff will be wearing surgical masks.
• Clinical staff will utilize KN95 masks with 99% filtration and level 3 surgical masks for PPE in all treatment areas.
• Patients' forehead temperature will be taken prior to treatment and recorded in their chart.

Please read the COVID OFFICE PROTOCOL below.

We appreciate your cooperation and understanding of the new office protocol during this pandemic. We have updated all of our CDC and OSHA requirements necessary for the current COVID-19 epidemic.

*Please CALL THE OFFICE FROM YOUR CELLPHONE IN YOUR CAR BEFORE ENTERING THE BUILDING.  (Please come inside alone). 508-548-2999

*Wear your mask while you are entering the building and when leaving the clinical room

*We will be checking temperatures with a touchless thermometer. If you have a temperature over 100.4 degrees. We will reschedule your appointment.

*Please WASH YOUR HANDS WITH SOAP AND WARM WATER IN THE PATIENT BATHROOM  FOR 20 SECONDS BEFORE ENTERING WAITING ROOM/CLINICAL AREA.

*Please SIGN consent when asked to come into the clinical area.

*Keep 6 FEET SOCIAL DISTANCING from other patients.

*Please use hand sanitizer before signing with the pen when checking out.

*Please exit left towards the front door handicap exit.

THANK YOU FOR YOUR COOPERATION

J & C Gagnon DMD PC.